Covid 19 and Booking Policy

Completely flexible travel conditions.

If you’re planning your travel to the Adriatic coast – you can do it completely worry-free because we’ve taken care of everything!
Thanks to our adapted cancellation policy, the security standards in all hotels, and our V-care health care & assistance package included in the price of your stay, the only thing you need to worry about is your next choice of destination!

    We have adapted our booking conditions for all destinations along the Adriatic coast, to be more flexible and make it easier for you to decide on travelling to Croatia.

  • We guarantee the best online price for our properties.
  • The V-care guarantee health care package, through which we provide the organisation of all necessary health services during your stay (also in case of COVID-19), is included in the price of each reservation made directly through or Valamar Reservation Centre.


Conditions according to price lists:


  • If you want to cancel your booking, you can do so free of charge up to 4 days before arriving at the destination.
  • Credit card is required as a guarantee for your reservation.
  • In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
  • Within the cancellation period, we may charge your credit card in the amount of your first night's stay for each accommodation unit.
  • For cancellation after the cancellation period, the amount charged to your card will not be refunded. 


  • All Advance Purchase Rate prices lists are already reduced by 5 up to 10% compared to the standard price lists.
  • The reservation cannot be modified or canceled.
  • The full amount will be charged within seven days of the booking.