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Completely flexible travel conditions

If you’re planning your travel to the Adriatic coast – you can do it completely worry-free because we’ve taken care of everything!
Thanks to our adapted cancellation policy, the security standards in all hotels, and our V-care health care & assistance package included in the price of your stay, the only thing you need to worry about is your next choice of destination!

    We have adapted our booking conditions for all destinations along the Adriatic coast, to be more flexible and make it easier for you to decide on travelling to Croatia.

  • We guarantee the best online price for our properties.
  • The V-care guarantee health care package, through which we provide the organisation of all necessary health services during your stay (also in case of COVID-19), is included in the price of each reservation made directly through places-hotels.com or Valamar Reservation Centre.

Content

Conditions according to price lists:

EARLY BOOKING RATE

  • Up to 25% discount off the standard rate.
  • If you want to cancel your booking, you can do so free of charge up to 14 days before arriving at the destination.
  • FLEXI Half Board option: free breakfast plus choice between lunch or dinner menu. If you don’t make it to lunch or dinner, use €25 (188,36 kn) daily credit per person in the restaurant or in the bars whenever it suits you.
  • 25€ (188,36 kn) daily credit allows rollover of unspent funds to the next day.
  • Credit card is required as a guarantee for your reservation.
  • In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
  • Within the cancellation period, we may charge your credit card in the amount of your first night's stay for each accommodation unit.
  • For cancellation after the cancellation period, the amount charged to your card will not be refunded. 
  • In order to maintain the scale of the value of mutually agreed considerations, and taking into account the current circumstances (primarily, the trend of inflation rates) which could significantly distort that scale, we can correct the final nominal price of the contracted service in the event that after the conclusion of this contract, the cumulative index of the monthly inflation rate, which is published by EUROSTAT for the Republic of Croatia, exceeds 110.00 in the current month compared to September 2022, up to the amount of the inflation rate thus calculated.
    The price correction will be implemented taking into account the circumstances of the specific case and acting in accordance with the principle of equal value of contractual considerations. The price correction can be implemented no later than one month before the date of arrival, which we will inform the guest about by email or in some other appropriate way. The guest will inform us whether they accept the new price calculation of services or reject this calculation within 8 days, whereby this Agreement will be considered terminated. In the latter case, our obligations are limited to a refund of any amount of the service price received.

STANDARD RATE

  • If you want to cancel your booking, you can do so free of charge up to 4 days before arriving at the destination.
  • FLEXI Half Board option: free breakfast plus choice between lunch or dinner menu. If you don’t make it to lunch or dinner, use €25 (188,36 kn) daily credit per person in the restaurant or in the bars whenever it suits you.
  • 25€ (188,36 kn) daily credit allows rollover of unspent funds to the next day.
  • Credit card is required as a guarantee for your reservation.
  • In the case of a guest no-show without prior cancellation, your card will be charged in the full amount of the reservation.
  • Within the cancellation period, we may charge your credit card in the amount of your first night's stay for each accommodation unit.
  • For cancellation after the cancellation period, the amount charged to your card will not be refunded. 
  • In order to maintain the scale of the value of mutually agreed considerations, and taking into account the current circumstances (primarily, the trend of inflation rates) which could significantly distort that scale, we can correct the final nominal price of the contracted service in the event that after the conclusion of this contract, the cumulative index of the monthly inflation rate, which is published by EUROSTAT for the Republic of Croatia, exceeds 110.00 in the current month compared to September 2022, up to the amount of the inflation rate thus calculated.
    The price correction will be implemented taking into account the circumstances of the specific case and acting in accordance with the principle of equal value of contractual considerations. The price correction can be implemented no later than one month before the date of arrival, which we will inform the guest about by email or in some other appropriate way. The guest will inform us whether they accept the new price calculation of services or reject this calculation within 8 days, whereby this Agreement will be considered terminated. In the latter case, our obligations are limited to a refund of any amount of the service price received.

ADVANCE PURCHASE RATE

  • All Advance Purchase Rate prices lists are already reduced up to 25 % compared to the standard price lists.
  • The reservation cannot be modified or canceled.
  • The full amount will be charged within seven days of the booking.